Mayfield Surgery246 Roehampton LaneRoehamptonLondon, SW15 4AATel: 020 8780 5650
All doctors and staff abide by our code of practice for confidentiality. We respect your right to privacy and keep all your health information confidential and secure.
It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care.
You have the right to know what information we hold about you. If you would like to see your records, please contact the Practice Manager who will arrange this for you.
The ICO has published a new Model Publication Scheme that all public authorities are required to adopt. Model Publication Scheme - further information
Mayfield Surgery aims to give a friendly and professional service to all our patients.
If you have any concerns about any aspect of our service, please let us know.
All staff at the surgery have the right to carry out their work without threat of violence.
The surgery has a policy of removing from our list, without appeal any patient who is physically or verbally abusive or threatening towards any member of our staff or other patients.
We promise to treat all our patients with respect - in return, we feel our staff are entitled to the same respect.
If you are an unpaid carer who provides support for a family member or friend, this can be a strain on your health and well-being. Please inform us that you are a carer and we can provide you with information and support. If you are having difficulty, please do not hesitate to book an appointment to speak to a doctor.
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